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Support

Our dedicated training and support staff is comprised of individuals with unparalleled experience in providing Urology-specific support. They provide initial training in the usage of the application as well as ongoing technical and application support. Application training is done both over the internet and onsite.

Physicians and staff can rapidly enhance their ability to use the meridianEMR application by accessing meridianEMR’s servers for training on their own. meridianEMR is developing graphical and video content, as part of mXchange, to assist all members of a practice in handling application issues and in gaining additional application mastery. The meridianEMR application runs on the Windows platform as well as a native Apple Macintosh version, with no terminal services or third party software needed.

Current meridianEMR customers:

  • Please use the meridianEMR ONC-ATCB Certification #30000001SVNJEAS in applying for Meaningful Use.
  • For Meaningful Use class registration and or to request support via email, please contact us.
  • To reach our help desk, please call 877-411-4367.

#2 for Application Support
#3 for Technical Support
#4 for Interface Support

Support Hours

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Holiday Schedule -  closed on:
  • New Years Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Day.
 
 
 

 

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