Implementation Survey  If you would like to provide meridianEMR with valuable feedback as to your experience with our implementation, please complete the form below. All information is kept strictly confidential. Practice Name:  * required Position held in the practice: Physician Administrator Office Manager Nurse Practitioner Physician's Assistant Nurse Medical Assistant Front Desk Scheduler Billing Staff Other   Practice went live on product on: January February March April May June July August September October November December 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015   Who was your Account Manager? Alyce Andrew Chad Jill Steve Tom   Was your Account Manager knowledgeable? Yes No   Was your Account Manager prepared for training sessions and on site Go Live? Yes No   Did your Account Manager provide useful suggestions and recommendations? Yes No   Did your Account Manager follow-up with you as they should have? Yes No   Did your Account Manager handle themselves and situations in a professional manner? Yes No   Did your Account Manger present themselves in a professional manner? Yes No   Comments and or recommendations?   How did the implementation go? Excellent Very Good Good Not Very Good Poor   Was it what you expected? Yes No   Was the process explained clearly? Yes No   Suggestions/recommendations:   How long was the training window (# of weeks from implementation to Go Live)?   Were the Internet training sessions helpful? Yes No   Were the Internet training sessions too long or too short? Just right Too Short Too Long   Was the Onsite Training Helpful? Yes No   Did you feel training was worthwhile? Yes No   Training suggestions?   How would you describe the Go Live days?   Did the practice identify a physician "champion" for the EMR implementation? Yes No   Did the practice identify a team of "super-users" for the meridianEMR project? Yes No   Did the practice and clinical staff "practice" prior to the Go Live date? Yes No   How much time did the office staff (not including providers) spend practicing? 1 - 5 hours 6 - 10 hours 11 - 15 hours 15+ hours   How much time did the Providers spend practicing? 1 - 5 hours 6 - 10 hours 11 - 15 hours 15+ hours   Were the providers and staff able to dedicate themselves to training sessions without distractions? Yes No   Were any training sessions cancelled at the last minute? Yes No   Was there any change in office staff that affected the implementation? Yes No   Did the doctors go live with a segment of their patient population? Yes No   Are your providers able to complete all templates by the end of the day? Yes No   If there were any problems that came up during the implementation were they handled to your satisfaction? Yes No   How much time did you spend customizing the templates? 1 - 5 hours 6 - 10 hours 10+ hours 20+ hours   How did you transition from paper to electronic charts? Scan Selected Info in Charts Scan Entire Chart Other 3rd Party Scanning   Are all of your providers using the system? Yes No   Do any of your providers use Dragon Natrually Speaking?  If so in what areas? Yes No   Were you instructed on how to see Return Visits and Established Patients? Yes No   Do you use the following? Template Customization Health Maintenance Plan System Assign Images as Results to Plan Items Assign Labs as Results to Plan Items Clinitek Life-Tech Laborie PQRI e-Prescribing   What do you fax? Encounters Prescriptions Letters Images   Are correspondence letters generated for each visit? Yes No   Do any of your providers specialize in the following? Pediatrics Radiology Uro-Gyn Oncology ED   Do you use automation for the following tests? PSA Urodynamics Vitals Urinanalysis   Would your practice use On Line videos for training? Yes No   Do the templates meet your needs?  Is there anything missing? Yes No   Any other comments on the training and implementation?   Enter your email address if you would like us to contact you (optional)