meridianEMR - Product Survey  If you would like to provide meridianEMR with valuable feedback as to your experience with our product, please complete the form below. All information is kept strictly confidential.
	Practice Name:	* required
	Position held in the practice:	Physician Administrator Office Manager Nurse Practitioner Physician's Assistant Nurse Medical Assistant Front Desk Scheduler Billing Staff Other
	How long have you been using meridianEMR?	Less than 3 months 3-6 months 7-12 months 13-18 months 19-24 months 15-36 months More than 36 months
	Why did you purchase meridianEMR?	Automatic Backups - Blended Model Clinical Content - Templates CPT Coding Ease of Use Eliminate Dictation Interfaces Potential Savings Price Reduce Medical Liability Referral
	How satisfied are you with the following regarding meridianEMR?
	Quality of product	Extremely Very Satisfied Not Very Not At All Not Applicable
	Purchase experience	Extremely Very Satisfied Not Very Not At All Not Applicable
	Implementation	Extremely Very Satisfied Not Very Not At All Not Applicable
	Web class training	Extremely Very Satisfied Not Very Not At All Not Applicable
	On site training	Extremely Very Satisfied Not Very Not At All Not Applicable
	Knowledge of instructor	Extremely Very Satisfied Not Very Not At All Not Applicable
	Application Help Desk Assistance	Extremely Very Satisfied Not Very Not At All Not Applicable
	Application Help Desk Response Time	Extremely Very Satisfied Not Very Not At All Not Applicable
	Technical Help Desk Assistance	Extremely Very Satisfied Not Very Not At All Not Applicable
	Technical Help Desk Response Time	Extremely Very Satisfied Not Very Not At All Not Applicable
	Ability to contact meridianEMR staff	Extremely Very Satisfied Not Very Not At All Not Applicable
	Responsiveness to enhancement requests	Extremely Very Satisfied Not Very Not At All Not Applicable
	Frequency of releases	Extremely Very Satisfied Not Very Not At All Not Applicable
	Salesperson's Follow-up	Extremely Very Satisfied Not Very Not At All Not Applicable
	If you were not satisfied, what could have been done to serve you better?
	How would you rate the following?
	Overall Ease of Use	Excellent Very Good Good Not Very Good Poor Not Applicable
	EMR Coding	Excellent Very Good Good Not Very Good Poor Not Applicable
	Clinical Content	Excellent Very Good Good Not Very Good Poor Not Applicable
	Overall Workflow	Excellent Very Good Good Not Very Good Poor Not Applicable
	Lab Interface	Excellent Very Good Good Not Very Good Poor Not Applicable
	Billing Interface	Excellent Very Good Good Not Very Good Poor Not Applicable
	Selection of Templates	Excellent Very Good Good Not Very Good Poor Not Applicable
	Blended Model Technology	Excellent Very Good Good Not Very Good Poor Not Applicable
	Faxing Prescriptions	Excellent Very Good Good Not Very Good Poor Not Applicable
	Faxing Encounters	Excellent Very Good Good Not Very Good Poor Not Applicable
	Sending Correspondence	Excellent Very Good Good Not Very Good Poor Not Applicable
	Health Maintenance	Excellent Very Good Good Not Very Good Poor Not Applicable
	Plan/Orders System	Excellent Very Good Good Not Very Good Poor Not Applicable
	Scanning	Excellent Very Good Good Not Very Good Poor Not Applicable
	System Performance	Excellent Very Good Good Not Very Good Poor Not Applicable
	E-Prescribing	Excellent Very Good Good Not Very Good Poor Not Applicable
	Training Materials	Excellent Very Good Good Not Very Good Poor Not Applicable
	Automatic Data Backup	Excellent Very Good Good Not Very Good Poor Not Applicable
	# of Providers in your Practice?
	# of Providers in your Practice that user EMR?
	If not 100% are using EMR, why?
	Do any of your providers use Dragon Natrually Speaking?  If so in what areas?	Yes No
	How many patients did the provider(s) average per day prior to EMR?
	How many patients do your provider(s) average per day post EMR?
	Do your providers complete all their encounters by the end of each day? If not, why?	Yes No
	How has implementing meridianEMR affected the following:
	Front Desk Staff	Improved Stayed The Same Created More Work
	Medical Assistant/Nursing Staff	Improved Stayed The Same Created More Work
	Physicians/Providers	Improved Stayed The Same Created More Work
	Billing Staff	Improved Stayed The Same Created More Work
	Schedulers	Improved Stayed The Same Created More Work
	Medical Records	Improved Stayed The Same Created More Work
	Do you use Batch Billing?	Yes No
	Please list 3 meridianEMR strengths:
	Please list 3 meridianEMR areas that could use improvement
	Please list 3 items/features you would like to see added to meridianEMR
	Please list any colleagues that you would refer to meridianEMR.
	Please enter your name and/or email so we can contact you (optional)
	Please enter your Salesperson's Name (optional)
	Please enter your Account Manager's Name (optional)
	May we contact you?	Yes No
	If yes, when is the best time to contact you?